Cookie Policy

This Cookie Policy was last updated on October 20, 2025 and applies to users of this website.

This Cookie Policy outlines how we use cookies and similar tracking technologies on our website www.bciholding.com (the “Website”). By using the Website, you acknowledge that you have read, understood, and agree to be bound by this Cookie Policy. This Cookie Policy is issued in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and its Executive Regulations (the “UAE PDPL”), and all other applicable data protection laws in the jurisdictions where BCI operates, including, where applicable, Regulation (EU) 2016/679 (the “GDPR”) and Directive 2002/58/EC (the “EU ePrivacy Directive”), as implemented in EU Member States (collectively, “Applicable Data Protection Law”).

     1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help us enhance your experience on our site by collecting and storing information about your browsing preferences and behavior.

     2. How We Use Cookies

We use cookies and similar technologies to support the operation of our Website, improve its functionality and performance, understand how visitors interact with it, and, where applicable and with your consent, support marketing activities. The legal basis for placing cookies on your device is set out in our Privacy Policy and includes consent (for non-essential cookies), legitimate interest, and the necessity for the provision of the Service.

2.1 Strictly Necessary Cookies

These cookies are necessary for the Website to function properly and securely. They enable essential features such as website navigation, security, and the management of your cookie preferences. As these cookies are required for the operation of the Website, they cannot generally be disabled through our cookie consent tool.

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences or supporting interactive features of the Website. Where required by applicable law, these cookies are used only with your consent.

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our Website by collecting information such as pages visited, time spent on the Website, and how visitors navigate between pages. We use this information to analyze Website performance, improve functionality, and enhance the user experience. Where required by applicable law, analytics cookies are used only with your consent.

2.4 Marketing and Advertising Cookies

These cookies may be used to understand the effectiveness of our marketing activities, measure campaign performance, and, where applicable, deliver content or advertisements that are more relevant to your interests. These cookies may be set by BCI or by third-party service providers and, where required by applicable law, are used only with your consent.

    3. HubSpot Cookies

BCI uses HubSpot to support certain Website functions, including contact forms, contact management, website analytics, and communications. HubSpot may use cookies and similar technologies to help us understand how visitors interact with the Website, manage cookie preferences, and, where applicable, associate Website activity with information submitted through forms.

Where required by applicable law, non-essential HubSpot cookies are used only with your consent. You can manage or withdraw your consent at any time through the cookie preference settings available on the Website.

Further details about the specific HubSpot cookies used on the Website, including their purpose and duration, are provided in the cookie table below.

     4. HubSpot Cookies Used on Our Website

Depending on the configuration of our Website and the preferences selected through our cookie consent tool, HubSpot may place the following cookies on your device:

    5. Cookie Consent

We use cookies and similar tracking technologies on our Website. In accordance with the UAE PDPL and other Applicable Data Protection Law, non-essential cookies are used only with your prior, freely given, specific, informed, and unambiguous consent, which you can provide or manage through our cookie consent tool. For Users in the EU, non-essential cookies are placed only with prior opt-in consent, and rejecting non-essential cookies is as easy as accepting them. You can withdraw your consent at any time by adjusting your browser settings to disable cookies, by opting out of specific cookie categories, or through the Cookie Settings available on the Website. Withdrawal of consent shall not affect the lawfulness of processing based on consent given before its withdrawal.

When you first visit our Website, you may be presented with a cookie consent banner that allows you to accept, reject or manage non-essential cookies by category. Strictly necessary cookies may be used without your consent where required for the operation and security of the Website. You may change or withdraw your cookie preferences at any time through the Cookie Settings available on the Website.

    6. Third-Party Cookies

Our Website may use third-party services that place cookies or similar technologies on your device to provide specific functionality, measure Website performance, support analytics, or, where applicable, support marketing and advertising activities.

These third-party services may include analytics providers, advertising and social media platforms, embedded content providers, video or mapping services, and other technology providers integrated into the Website. Depending on the services enabled on the Website, these providers may collect information such as your IP address, device and browser information, pages visited, interactions with Website content, and other usage information.

Where required by applicable law, non-essential third-party cookies will only be used after you have provided your consent through our cookie consent tool. You may manage or withdraw your consent at any time through the Cookie Settings available on the Website.

Third-party providers may process information collected through their cookies in accordance with their own privacy and cookie policies. BCI does not control how such third parties process Personal Data once it is collected independently by them and shall not be liable for any acts, omissions, or data processing practices of such third parties. We therefore encourage Users to review the privacy and cookie policies of the relevant third-party providers for further information about their data processing practices.

The third-party cookies used on our Website may change from time to time as we update the services and technologies we use. Where applicable, details of the third-party cookies currently in use, including their provider, purpose, category, and duration, are provided in the cookie table below.

Where third-party cookie providers are located outside the United Arab Emirates, data collected through their cookies may be transferred to jurisdictions that may not provide the same level of data protection as the UAE. BCI takes reasonable steps to ensure that any such cross-border transfer is carried out in accordance with the UAE PDPL and that appropriate safeguards are in place. For EU Users, transfers of their Personal Data outside the EEA rely on an applicable adequacy decision or Standard Contractual Clauses, as applicable, in accordance with Applicable Data Protection Law.

You can review and change your cookie preferences at any time through the Cookie Settings available on our Website. You may also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of the Website. BCI shall not be liable for any loss of functionality, degraded user experience, or inability to access certain features of the Website resulting from the User’s decision to disable or reject cookies.

    8. Contact Us

If you have any questions or concerns about our Cookies Policy, please contact us by sending an email to inquiry@bciholding.com.

    9. Updates to this Policy

BCI may update this Cookie Policy from time to time to reflect changes in our use of cookies, legal requirements, or operational practices. Material changes shall be communicated to Users at least thirty (30) days prior to taking effect by posting the updated policy on the Website. Continued use of the Website after the effective date of any changes shall constitute the User’s acceptance of such changes. Please review this policy periodically for any updates.

This Cookie Policy is an integral part of our overall Privacy Policy, which provides further information about how we collect, use, and protect your personal data.

    10. Data Retention

The retention period for each cookie is specified in the cookie table above. Information collected through cookies shall not be retained for longer than is necessary for the purpose for which it was collected, in accordance with the UAE PDPL. Upon expiry of the relevant retention period, cookie data shall be automatically deleted or anonymised.

    11. Children’s Privacy

BCI does not knowingly use cookies to collect or track Personal Data from children under the age of 18 (or such other age as prescribed by the UAE PDPL or other Applicable Data Protection Law). If BCI becomes aware that cookies have been used to collect Personal Data from a child without appropriate parental or guardian consent, BCI shall take steps to delete such data promptly.

    12. Limitation of Liability

To the maximum extent permitted by the UAE PDPL and other Applicable Data Protection Law, BCI shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the use of cookies or similar tracking technologies on the Website, including but not limited to loss of data, loss of profits, or business interruption, except where such liability arises from BCI’s wilful misconduct or gross negligence.

    13. Governing Law and Jurisdiction

This Cookie Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates, including the UAE PDPL. Any dispute arising out of or in connection with this Cookie Policy shall be subject to the exclusive jurisdiction of the competent courts of the Emirate of Dubai, United Arab Emirates. BCI reserves the right to bring proceedings in any other court of competent jurisdiction at its sole discretion. Nothing in this Cookie Policy shall deprive EU Users of any mandatory protections under the GDPR or their right to lodge a complaint with an EU supervisory authority.

    14. Severability

If any provision of this Cookie Policy is found to be invalid, illegal, or unenforceable by a court or regulatory authority of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect the remaining provisions of this Cookie Policy, which shall continue in full force and effect.